We are doing our best to get your order out 1-3 working days after you placed your order.
Within the Netherlands, your order should arrive within 1-3 working days after shipment. This excludes weekends and holidays. We have two options for shipping: without tracking for €1.95 and with tracking for €3.95.
Within Europe, your order should arrive within 3-10 working days after shipment. This excludes weekends and holidays. We have two options for shipping: without tracking for €2.95 and with tracking for €12.95. However, due to weather, customs or other unexpected delays it can take a few days longer.
All other countries have a flat rate of €2.95 without tracking or €15.95 with tracking. Normally it would take up to 7-14 working days after shipment for your order to arrive, but it can take up to 30 days. This due to weather, location and customs.
Important: For shippings outside the EU we are not responsible for any extra duty costs that may occur when you order.
We are not reliable for any lost packages (without tracking). 99-99.9% of the packages will arrive, but if you don't want any chance in losing your package make sure to get the tracking option.
Due to hygienic reasons, all our glitter products can not be returned. Palettes can be returned within 7 days after receiving your package. Make sure the palette is still good as new and has no damage or any other defects. If you want to return your palette, please contact us at firstname.lastname@example.org with your order number.
Note: If you buy a palette with 3, 6 or 9 glitters you won't receive the full amount of the palette (€9.95) back, since it's a bundle price.